We are looking for a team player who is hard working and detail-oriented, with an excellent attendance record to join our team as a patient coordinator. This team member will be able to provide excellent customer service and handle all office related tasks. The patient coordinator should be well-organized with great attention to detail and should be able to follow instructions and respect dental office regulations.

Essential Duties & Responsibilities

• Greet and check-in patients
• Verify all paperwork/documentation is completed and collected and updated when needed
• Answer phone with a warm greeting and smile
• Manage patient confirmations
• Insurance verifications (fax back, phone, online)
• Manage incoming office e-mail
• Responsible for filling cancelled appointments and keeping the schedule full
• Monthly Recare/Reminders/Postcards
• Check patients out and collect co-payments
• Accurately process all patient payments into software
• Prepare and mail statements
• Review and complete unattached procedures and prepare claims to send to insurance
• Pick up office mail and distribute accordingly
• Ensure waiting rooms are organized and tidy including beverage center
• Closing procedures for day/month and submitting appropriate reports to appropriate personnel
• Daily Bank Deposits
• Provide administrative support when needed